As we open for business, the national situation around the coronavirus (COVID-19) continues to evolve. The health and well-being of our clients, staff, and community are of the utmost importance to us during these uncertain times. While we remain committed to our high standards of service, current conditions require us to take significant protective measures in order to provide services safely. For the foreseeable future, your Fountain of Youth Salon & Spa experience will look-- and feel--very different. We appreciate your patience, cooperation and support as we navigate your salon experience. Our plan is to go well beyond what is required, and we believe the safest approach is to treat everyone, including ourselves, as if they could be infected.
The following practices and procedures are based on both local and state statutes and guidelines compiled by Fountain of Youth Salon & Spa from the following primary sources: World Health Organization (WHO), Centers for Disease Control & Prevention (CDC), Occupational Safety & Health Administration (OSHA), American Industrial Hygiene Association (AIHA), Johns Hopkins Medicine, Department of Infectious Disease; Illinois Department of Health (IDPH); and the Chicago Department of Public Health (CDPH). We continue to monitor guidance from these organizations and all relevant government and health agencies, to assess and update the precautions we will take going forward. Please review the following so you are prepared for your next visit to the salon.
The following practices and procedures are based on both local and state statutes and guidelines compiled by Fountain of Youth Salon & Spa from the following primary sources: World Health Organization (WHO), Centers for Disease Control & Prevention (CDC), Occupational Safety & Health Administration (OSHA), American Industrial Hygiene Association (AIHA), Johns Hopkins Medicine, Department of Infectious Disease; Illinois Department of Health (IDPH); and the Chicago Department of Public Health (CDPH). We continue to monitor guidance from these organizations and all relevant government and health agencies, to assess and update the precautions we will take going forward. Please review the following so you are prepared for your next visit to the salon.
Here's what we expect from you
PLEASE WEAR A MASK
Be healthy: Please do not come to your appointment if you are sick or experiencing symptoms. If you have been ill, or around someone who has been ill, please cancel your appointment and wait fourteen (14) days to reschedule it. Even if you are not feeling well, please reschedule. Last minute cancellations are fine. There will be no questions asked and no cancellation fees. However, if advance notice is possible, it is appreciated. We will not be able to service anyone exhibiting flu-like or serious cold-like symptoms.
Pack lightly: Bring as few personal belongings with you as possible. Whatever you do bring must be placed in a bag (that we will provide) and it must accompany you during your visit. We will not be checking coats or any other personal items.
Dress appropriately: We will not be using robes or garment bags at this time. So, wear whatever you will be comfortable wearing under a clear, disposable cape.
No guests: Please come to your appointment alone. No family members or friends without an appointment will be permitted in the salon. No exceptions.
Wear a mask: Masks are mandatory to enter the salon and for the duration of your visit. Bring a face mask that loops around your ears if you are coming for a hair appointment: masks with ties or bands around the head are not acceptable because your mask must remain on during your hair service. Disposable masks will be available to clients when necessary.
Gloves are optional: Wearing gloves is optional so long as you’re following hand sanitizing procedures while in the salon. Disposable gloves will be available for those who choose to wear them.
No magazines: You may want to bring something to read as no books or magazines will be available in the salon.
No food or beverages: There will be no beverage service in the salon. With the exception of bottled water, food and beverages are not permitted.
Retail products: All retail products are available for final sale purchase either over the phone for pick up, or during your visit to the salon. Please refrain from touching the product shelves --staff members will retrieve retail product for you. We are NOT accepting any product returns at this time.
Some services may be temporarily suspended: The City of Chicago's industry guidelines regarding salon services are changing often. Personal services requiring the removal of face coverings may not be permitted (shaves, facials, etc.) based on which "phase" the City of Chicago is currently in regarding COVID protection. We recommend you call before you arrive if a facial or shave has been scheduled, to see if we need to cancel/reschedule your service. Subscribe below to join our mailing list and receive updates on service availability.
Possible cancellations: Be prepared for possible last minute cancellations in the event that your esthetician or stylist feels ill, or does not successfully complete their required daily health assessment and is required to stay home.
Pack lightly: Bring as few personal belongings with you as possible. Whatever you do bring must be placed in a bag (that we will provide) and it must accompany you during your visit. We will not be checking coats or any other personal items.
Dress appropriately: We will not be using robes or garment bags at this time. So, wear whatever you will be comfortable wearing under a clear, disposable cape.
No guests: Please come to your appointment alone. No family members or friends without an appointment will be permitted in the salon. No exceptions.
Wear a mask: Masks are mandatory to enter the salon and for the duration of your visit. Bring a face mask that loops around your ears if you are coming for a hair appointment: masks with ties or bands around the head are not acceptable because your mask must remain on during your hair service. Disposable masks will be available to clients when necessary.
Gloves are optional: Wearing gloves is optional so long as you’re following hand sanitizing procedures while in the salon. Disposable gloves will be available for those who choose to wear them.
No magazines: You may want to bring something to read as no books or magazines will be available in the salon.
No food or beverages: There will be no beverage service in the salon. With the exception of bottled water, food and beverages are not permitted.
Retail products: All retail products are available for final sale purchase either over the phone for pick up, or during your visit to the salon. Please refrain from touching the product shelves --staff members will retrieve retail product for you. We are NOT accepting any product returns at this time.
Some services may be temporarily suspended: The City of Chicago's industry guidelines regarding salon services are changing often. Personal services requiring the removal of face coverings may not be permitted (shaves, facials, etc.) based on which "phase" the City of Chicago is currently in regarding COVID protection. We recommend you call before you arrive if a facial or shave has been scheduled, to see if we need to cancel/reschedule your service. Subscribe below to join our mailing list and receive updates on service availability.
Possible cancellations: Be prepared for possible last minute cancellations in the event that your esthetician or stylist feels ill, or does not successfully complete their required daily health assessment and is required to stay home.